Our Story

Gordana Horvat Founder of Kids First Support

Every journey begins with a moment that changes everything.
For Gordana, that moment was when her daughter Klara was diagnosed with autism.

Like many parents, she was filled with love, hope, and determination — but also fear and confusion. The process of understanding the NDIS, therapy options, and available supports felt like learning a whole new language. Despite her background in finance and business management, Gordana found herself overwhelmed by the complexity of it all.

But instead of letting that frustration win, she turned it into purpose. more...

Gordana founded Kids First Support to help other families find the guidance she once needed — clear, calm, and grounded in lived experience. Her mission is to make sure no parent ever feels lost or alone when trying to support their child.

Through Kids First Support, Gordana brings together empathy and expertise to guide parents through early intervention, NDIS navigation, and everyday decision-making — all with a personal touch that only someone who’s been there can offer.

When she’s not helping families, you’ll find Gordana spending time with her husband Damir and their three children — Niki, Vladimir, and Klara — whose laughter and resilience remind her every day why this work matters.

“I know what it feels like to be lost in the system. My goal is to make sure no other parent feels that way again. Together, we can make things clearer, calmer, and filled with hope.”

🌱 Our Mission

At Kids First Support, our mission is simple — yet deeply personal:
to empower parents of children with autism and additional needs by turning confusion into confidence.

We know firsthand that raising a child with additional needs can bring moments of joy, uncertainty, and endless questions. The systems that are meant to help — like the NDIS and early intervention — often feel overwhelming, filled with jargon, forms, and waiting lists that leave families feeling lost. Our mission is to change that experience.

We’re here to walk beside you, not in front of you.
We don’t believe in lecturing or overwhelming parents with information. Instead, we listen, simplify, and guide — helping you make sense of the process in a calm and supportive way. Whether you’re just starting your NDIS journey, trying to find the right therapy options, or simply need someone to explain what comes next, we’re here to help.

Our approach is built on lived experience.
As parents ourselves, we’ve been through the same maze — the confusion, the paperwork, the emotional highs and lows. That’s why our mission goes beyond guidance. We’re creating a space where parents can breathe easier, ask questions freely, and feel genuinely understood.

We believe every child deserves a fair start in life — and every parent deserves to feel supported, informed, and respected.
Through compassion, clarity, and community, we aim to build a future where families don’t just survive the system… they thrive within it.

Because when parents feel supported, children flourish — and that’s what truly puts Kids First.

🌈 Our Values

Empathy:
We listen first. We understand that behind every form and appointment is a family doing their best.

Clarity:
We simplify, explain, and guide in plain language — because every parent deserves to understand the path ahead.

Integrity:
We’re transparent and honest, even when the answers aren’t simple. Trust is at the heart of everything we do.

Community:
We believe support works best when it’s shared. We’re building a community where families can learn, connect, and grow together.

Hope:
We’ve seen firsthand what’s possible when the right support is in place. Every story, every step forward, matters — and we’re here to help make those moments happen.